Color control for mugs: Pantone tolerance, Delta E targets, coating thickness
You placed a large order for branded mugs. The colors arrived wrong. Your marketing campaign is delayed and your budget is wasted. This happens when color specifications are unclear between buyer and manufacturer.
Perfect color matching requires three key elements: using Pantone codes1 for specification, understanding Delta E tolerance levels, and controlling coating thickness during production. These factors work together to ensure your final product matches your brand identity exactly.

I remember my first major client from Toronto who ordered 15,000 stainless steel tumblers. He sent me a color sample from his brand guidelines. We matched it using the Pantone system and delivered products that were identical across all batches. He still orders from us three years later because color consistency2 builds trust.
What Are Pantone Coated Colors and Why Should You Care?
Color descriptions like "sky blue" or "forest green" mean different things to different people. Your "red" might be my "burgundy". This creates confusion and costly mistakes when manufacturing overseas. Pantone system solves this problem.
Pantone coated colors3 are standardized colors printed on coated paper stock. In drinkware manufacturing, we reference these codes to match powder coating and paint colors on stainless steel surfaces. The code tells us exactly which shade you want.

How Pantone System Works in Metal Coating
When you give me a Pantone code like "PMS 186 C", I know the exact color formula. The "C" stands for coated, which indicates how the color appears on glossy surfaces like painted metal. This is different from "U" which stands for uncoated paper.
In our factory, we use spectrophotometers to measure and match colors. These devices read the color values and help us adjust our paint or powder formulas until we hit the target. Here is how different coating methods affect Pantone matching:
| Coating Method | Pantone Accuracy | Best For | Limitations |
|---|---|---|---|
| Powder Coating | Very High | Large orders, outdoor use | Limited texture options |
| Spray Painting | High | Complex designs, gradients | Less durable than powder |
| UV Coating | Moderate | Glossy finish needed | Color shifts under UV light |
The coating method you choose impacts how closely we can match the Pantone reference. Powder coating gives us the most accurate results because the color particles are more stable. Spray painting allows more flexibility but requires more quality control checks during production.
I always tell buyers to consider the end-use environment. If your mugs will be used outdoors or washed frequently, powder coating maintains color better over time. The initial Pantone match might be slightly different from spray paint, but the long-term color retention is superior.
Is It Legal to Use Pantone Colors for Manufacturing?
Some buyers worry about trademark issues when they request Pantone colors. They think they need permission or licenses. This concern comes from misunderstanding what Pantone actually is. The confusion can delay orders and create unnecessary legal reviews.
Using Pantone colors for product specification is completely legal and standard practice. You are using Pantone as a reference system to communicate color requirements, not reproducing Pantone's intellectual property. Manufacturers worldwide use this system daily.

Understanding Pantone as a Communication Tool
Pantone is like a dictionary for colors. When you use a dictionary to write a letter, you do not need permission from the dictionary publisher. Similarly, when you use Pantone codes to specify colors, you are simply using a shared language.
What you cannot do is reproduce and sell Pantone's physical color guides, digital tools, or software without authorization. But referencing Pantone codes in your purchase orders and technical specifications is expected business practice.
Here is what is legal and what is not:
| Action | Legal Status | Explanation |
|---|---|---|
| Specifying "PMS 186 C" in order | Legal | Standard color reference |
| Asking factory to match Pantone | Legal | Normal manufacturing request |
| Copying Pantone fan decks to sell | Illegal | Violates intellectual property |
| Using Pantone in brand guidelines | Legal | Internal reference use |
Many of my clients include Pantone codes in their brand style guides. They distribute these guides to multiple suppliers. This is normal business practice. The Pantone codes ensure all their suppliers produce materials in consistent colors.
One Canadian buyer asked me if he needed a license to request "PMS 287 C" for his company's blue. I explained that he is simply telling us which blue he wants, just like telling us he wants "16 ounces" instead of "14 ounces". The Pantone code is a specification, not something you own or license.
Where Can I Get a Pantone Color Chart for Production?
Choosing colors from a computer screen leads to disappointment. Screen colors vary by device, brightness settings, and age of the monitor. A blue that looks perfect on your laptop might look purple on the actual product. Physical Pantone charts are essential.
Physical Pantone color guides are available through authorized distributors, professional printing suppliers, and direct from Pantone. Prices range from USD 80 to USD 300 depending on the guide type. Investment in a proper guide saves thousands in remakes.

Getting the Right Pantone Guide
Not all Pantone guides work for stainless steel products. You need the Formula Guide (Coated and Uncoated). This shows solid colors rather than process colors used in printing. The coated section shows how colors appear on glossy surfaces like painted metal.
Many established manufacturers keep updated Pantone libraries in their facilities. When I meet new buyers, I often help them select colors during video calls. I hold up actual samples and my Pantone guide so they can see real-world matches before placing orders.
Here are your options for obtaining Pantone references:
| Source | Cost Range | Pros | Cons |
|---|---|---|---|
| Authorized Distributor | USD 200-300 | Official, accurate | Higher cost |
| Online Suppliers | USD 80-150 | Lower price | Risk of counterfeits |
| Manufacturer's Library | Free to view | No upfront cost | Must trust supplier |
| Graphic Design Studios | Consultation fee | Professional advice | Not yours to keep |
I recommend buying your own guide if you order custom colors regularly. The guide lasts several years if you store it properly away from sunlight. For one-time orders, working with your manufacturer's existing library is practical.
Some buyers ask about digital Pantone apps and online color pickers. These tools help with initial selection but should not replace physical samples for final approval. I have seen too many disputes where the buyer approved colors on screen but was unhappy with the physical result.
Delta E Tolerance and Coating Thickness
Once you specify your Pantone color, we need to discuss acceptable variation. No manufacturing process produces identical colors every single time. This is where Delta E measurements become important. Delta E measures the difference between two colors in a way that matches human perception.
In stainless steel drinkware manufacturing, a Delta E of 2.0 or less is considered excellent matching. Most buyers cannot see the difference at this level. A Delta E between 2.0 and 3.5 is good and acceptable for most commercial purposes. Above 3.5, the color shift becomes noticeable to most people.
Coating thickness affects color intensity. Thinner coating looks lighter. Thicker coating looks darker and richer. We typically apply powder coating at 60-80 microns thickness. At 60 microns, a color might appear slightly lighter than the Pantone reference. At 80 microns, it appears closer to the swatch but costs slightly more due to more material usage.
I adjust coating thickness based on the color chosen. Light colors like yellows and pinks need thicker coating to achieve opacity and prevent the silver metal from showing through. Dark colors like navy and black achieve good coverage even at standard thickness. This is technical knowledge that comes from years of production experience.
Conclusion
Color control in custom mug manufacturing requires Pantone specification, realistic Delta E expectations, and proper coating thickness management. Understanding these three factors prevents costly remakes and ensures brand consistency.
